Ideas & Resources

Some of our stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

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Ideas

AI Is a Practice, Not a Productivity Hack

Most people treat AI like a vending machine. But the real capability shift happens when you treat it as a practice: a relational dialogue that compounds your thinking over time.

Using AI to Do Hard Work Better: Why Your Organization Needs an Enabling Policy

Most organizations are stuck on AI—banning it, ignoring it, or letting hidden use happen. Here's a different approach: enable capability building with clear guardrails.

From Strategy Documents to Strategy Systems: What AI Makes Possible

Most strategic plans die on shelves. Strategy by Design turns strategy into a living system—finally made operational by AI. This piece explains how AI enables dynamic, adaptive strategy organizations can actually use.

Three Modes of Working with AI: Efficiency, Collaborator, Thinking Partner

AI isn’t just about speed. It’s about relationship. These three modes—efficiency, collaborator, and thinking partner—show how to use AI to think better, not just work faster.

Rediscovering the Edges: Why AI Feels Like Playing Again

AI feels less like finished software and more like those early days of DOS and dial-up—unfinished, full of possibility, and waiting for us to tinker. Curiosity, not control, is the stance leaders need to take if they want their teams to discover what’s really possible.

From the Mouse to the Chat Window: Rethinking Our Relationship With Technology

We’ve gone from punch cards to command lines, from the mouse to chat windows. Each shift changed how we work with machines. AI chat is the newest grammar—treat it as relational rather than transactional, and you’ll unlock more clarity, context, and possibility.

5 Leadership Lessons from Jennifer Jones: Transforming Strategy into Impact

In a recent fireside chat, Jennifer Jones, CEO of Fighting Blindness Canada, shared invaluable insights on leadership, strategy, and driving meaningful impact. Her journey, combined with her deep expertise, offers lessons that resonate strongly with Overlap’s Strategy by Design approach.

How to Host an Effective Annual Planning Retreat for Your Team

A well-structured annual planning retreat allows teams to gather, align on goals, and turn ideas into actionable plans.

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[Webinar] In Conversation with Jennifer Jones: Leading Change at Fighting Blindness Canada

Jennifer’s leadership journey offers a masterclass in creating strategies that inspire, align, and deliver. At Overlap, we’re passionate about helping organizations apply these principles through our Strategy by Design approach.