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Engagement, Strategy + Implementation


Overlap is an unusually effective strategy studio. We coach organizations through their strategic planning and problem-solving by bringing design thinking into the board room.

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Engagement, Strategy + Implementation


Overlap is an unusually effective strategy studio. We coach organizations through their strategic planning and problem-solving by bringing design thinking into the board room.

At Overlap, we don't give clients answers. We teach them how to describe the problems so well that they discover the answers for themselves. You know the saying. Give someone a fish and you feed them for a day. Teach them to fish and you feed them for a lifetime. Overlap isn't a fishmonger. Overlap is the fishing guide with a twinkle in its eye, the one who shows you where they're biting today, shares some sunblock, and teaches you how to tie your own flies.

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Engagement: Evidence-based, Client-driven Decision-making


You've got to talk with people.

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Engagement: Evidence-based, Client-driven Decision-making


You've got to talk with people.

A New Approach to Stakeholder Engagement

Your stakeholders matter—more than ever. Strategy can no longer be driven top-down—it all starts with your core stakeholders, usually customers or users. Your Overlap Strategist works with you to determine the best way to reach them and learn as much as we can. 

We collaborate with our clients to design the right process for them, then help them bring the key stakeholders into the conversation and teach them the techniques they need to ask vital questions and to recognize the best answers. We guide clients through the process and, when it’s useful, hold up a mirror or a road map. When they finish, we turn their discoveries, decisions and plans into beautiful useful timely documents that support their progress and success.

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Strategy: Navigating Change


Strategy is a compass teams can use to steer time and energy toward the tasks that best support their long-term goals.

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Strategy: Navigating Change


Strategy is a compass teams can use to steer time and energy toward the tasks that best support their long-term goals.

Expert Facilitators + Strategists to Guide You

Overlap Strategists know how to work with groups to get the best from them. You have all the knowledge and creativity required. We use our process expertise to bring it out.

We design and facilitate sessions and activities to gather information, reflect on it, talk it through and build on it. Overlap doesn’t make the decisions, clients do. Those decisions are based on thoughtful, imaginative extrapolations from organizational experience and stakeholder knowledge.

We design forums where people can feel safe asking difficult questions, giving truthful answers and working through challenging situations. We provide practical tools for communication and decision making. We support teams learning about their own interpersonal dynamics, and we facilitate powerful collaborative sessions.

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Implementation: Skills, Tools and Methods


We're delighted to help teams dream big and set goals, but our job's not done until the strategy is built into the daily workflow of the organization.

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Implementation: Skills, Tools and Methods


We're delighted to help teams dream big and set goals, but our job's not done until the strategy is built into the daily workflow of the organization.

Making it visible and practical

We don't believe a strategic plan is a report in a drawer. Your Overlap Strategist helps you integrate your new strategy into the workplace so that everyone can say Hi. We deliver the essence of the plan in functional formats—such as posters and toolkits—that teams can use to consult goals, track progress, correct course and see their vision coming to life every single day.

Rules change. Conditions shift. Teams evolve.

Strategies must be flexible rather than rigid. We promote an agile culture of learning and continual improvement in everything we do and in everything we deliver. Our sessions and outcomes integrate methods and tools to measure progress, scan the environment, communicate across teams and refine the strategic plan in response to important and influential changes.

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The Overlap Experience


Whether you're focused on engagement, strategy or implementation, this is how we play the game and what makes our customers love us.

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The Overlap Experience


Whether you're focused on engagement, strategy or implementation, this is how we play the game and what makes our customers love us.

No Unsolicited Advice       

You're the experts, we're the coaches.

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Train Your Team

New skills, new tools and different approaches make Overlap different. Take your strategy further with team building and skills development that drives action and new behaviour.

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Available When You Need Us       

You can talk to your Overlap Strategist anytime via phone or email—and don’t worry, you’re not on the clock.

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Start From Where You Are       

Whether you're starting a new strategic plan or project, or need a little boost in the middle of a business cycle—Overlappers start wherever you are. It's all about flexibility.