Thank you!

A big thank you to everyone who attended our webinar, Human-centred design: How to design public services based on community needs, on 6 June 2018. We hope you found the presentation to be informative and helpful. To get you started with design thinking, we've included some free tools for you to download below.

Download tools

Below are digital versions of the tools we mentioned in our webinar.

How to Use Design Thinking Poster

How to use Design Thinking

Get started today with this handy 'How to use Design Thinking' poster. Follow along and complete each step until you and your team have successfully solved the problem.  

How to Overlap

How to Overlap: Designing a project approach to tackle complex problems

At Overlap, we understand all of our projects in the context of the Design Cycle. This conceptual framework and trusty resource will help you identify the goals at each stage of the work, determine the scope of the work and the activities involved, and understand how your contribution fits into a larger project.

Empathy Map

Empathy Map

Using an empathy map helps your team to consider the many forces around the people you serve that affect their experiences.

Download webinar recording 

If you feel like you might have missed something from the webinar or if you weren't able to attend, please submit a request to download the webinar below. 

From all of us at Overlap, a sincere thank you for your time and the work you do each and every day. If you'd like to learn more about design thinking tools and how to use them, join us on 3rd July for another webinar, Human-centred design: What tools to use and when to use them.