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      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/495390fc-c237-4a81-ad05-99c35c9ddf06/Canva-18.png</image:loc>
      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/14182449-b87c-49b8-ac2f-1379768e1fa7/Overlap20stickynote20wall-34.jpg</image:loc>
      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/c91bcda6-4d1b-4ef8-a224-a48e615d6291/Sharpies20Design20Thinking20Tools-22.jpeg</image:loc>
      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/b1407df5-38ce-483d-8910-e62df68f0502/HCD_Notebook_Photo_V1-01-300x300.jpg</image:loc>
      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - 14. Notebook ($)</image:title>
      <image:caption>Acquiring a notebook is inexpensive, and you can use it to take notes, doodle, draw diagrams, and sketch prototypes. Creating your own alphabet is a great way to enhance your visual thinking too. Our Design Thinking notebook includes a reference guide to the human-centred design process, as well as a decision tree to help guide your process.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/c5451bd1-4f8b-4a8c-96f0-a4190a1fe139/HCD_CardDeck_Rendering_V1-01-300x300.jpg</image:loc>
      <image:title>Ideas - 15 Free or Nearly Free Design Thinking Tools - 15. Design Thinking Deck ($)</image:title>
      <image:caption>This deck of cards includes a powerful set of nudges for tackling problems and challenges, big and small. Whether you’re working on improving the waiting room experience at a hospital, you’re a facilitator driven to meet the needs of your clients more effectively, or you work for a company and you’d like to create a better customer experience, the prompts and nudges on these cards can help you get to better. You can buy your own Design Thinking Deck on Overlap Gear.</image:caption>
    </image:image>
  </url>
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    <lastmod>2025-09-16</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - Municipal Reinvention, Not Hybridization: Delivering Better Public Service - Rob Horne, Senior Municipal Advisor  rhorne@overlapassociates.com</image:title>
      <image:caption>Rob is a seasoned municipal administrator and in 2020, he spent time canvassing both practicing and retired municipal administrators to talk about the impact of the Pandemic on communities. His blogs capture a wide array of thoughtful insights from many of these people, and include reflections about how municipal business could be done differently and better.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <changefreq>monthly</changefreq>
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    <lastmod>2024-05-14</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - Beyond the Boardroom: Five Creative Leadership Retreat Strategies - Make it stand out</image:title>
      <image:caption>Overlap’s 5-Day Design Sprint Sample Schedule</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - Integrating Healthcare and Housing Supports in Shelters: Treating the Symptom - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.overlapassociates.com/ideas/a-ten-point-readiness-checklist-for-municipalities</loc>
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    <lastmod>2025-09-16</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.overlapassociates.com/ideas/integrating-healthcare-and-housing-supports-in-shelters-exploring-root-causes-and-symptoms</loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2025-09-16</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2025-09-16</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - University of Guelph Student Wellness Services: A True Community Effort - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-04-08</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.overlapassociates.com/ideas/integrating-healthcare-and-housing-supports-in-shelters-prototyping-and-lessons-learned</loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-02-23</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-03-11</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-02-23</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2024-02-23</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <lastmod>2025-09-16</lastmod>
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    <lastmod>2024-02-23</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>This is how we collect feedback on prototypes and other activities at Overlap. It’s a constructive framework for feedback that also makes it quick, easy—and less icky—for people to do.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    </image:image>
    <image:image>
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      <image:title>Ideas - What is Inclusive Design? - Make it stand out</image:title>
      <image:caption>Photo by Susannah Burleson on Unsplash</image:caption>
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  <url>
    <loc>https://www.overlapassociates.com/ideas/five-things-to-do-in-your-next-patient-engagement-project</loc>
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      <image:title>Ideas - Five Things to Do in Your Next Patient Engagement Project - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
    <loc>https://www.overlapassociates.com/ideas/overlappers-reflect-on-2019</loc>
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    <lastmod>2024-02-23</lastmod>
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      <image:title>Ideas - Overlappers Reflect on 2019 - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/906aced6-2af6-4380-85b9-8b9ce3ac60ba/Reflections20201920-20danil-aksenov-gWZfmnDoL_E-unsplash-4-scaled.jpg</image:loc>
      <image:title>Ideas - Overlappers Reflect on 2019 - Make it stand out</image:title>
      <image:caption>Photo by Danil Aksenov on Unsplash</image:caption>
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  <url>
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    <lastmod>2024-02-23</lastmod>
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      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/645b1499-3b37-44ee-a9a1-4bbe2301917b/3.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/1277e4bd-5650-4319-b731-843795d4cc92/5.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/fc921840-57ea-4ace-aa95-5ed0a2c75239/2.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/937221cd-959b-451c-95d5-757ddc44ecf0/4.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/e12c4c0b-5d8c-4843-8421-da45b0ec8837/6.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/89fb931b-7b36-4fc9-b91a-b27512581fe9/7.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/f747b5c6-2473-4aac-8bbf-a2a15eca1fd2/8.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/38779295-a50c-4202-bec3-aaba7c1fdfb6/9.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/f5c706ac-0f3c-40ce-85a0-85d7b6a6bab2/10.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/10daf502-c035-4562-9fd2-c3a799134f97/11.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/ab2e6005-ee7a-4d57-97e8-42e3978eca2a/12.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/cfc1cd85-81ef-4ce8-bd31-92a70c074b64/13.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/78e5efd5-16fa-4b97-85e1-304b769d21c1/14.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/6519420b-5ea3-45f7-967d-8b2b213f225e/15.jpg</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/0d652157-32aa-4554-ad13-dba7f07034d1/16.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/e1d7f75d-15a2-4693-9032-cc889ed74a1d/17.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/123d648f-8505-4924-9ef7-78a1c09c536c/18.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/dbf329a5-7de6-4b35-81ea-3f9a4210fe43/19.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/eed8dddd-85fd-4178-8f1a-baf433c7d2bb/20.png</image:loc>
      <image:title>Ideas - Overlap’s 2019 Holiday Gift Guide - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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  <url>
    <loc>https://www.overlapassociates.com/ideas/3-tips-for-your-best-prototyping-yet</loc>
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    <priority>0.5</priority>
    <lastmod>2024-02-23</lastmod>
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      <image:title>Ideas - 3 Tips for your Best Prototyping Yet - Make it stand out</image:title>
      <image:caption>Caption: This is a highly effective prototype because it is so simple.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/42d9bc21-151d-4a52-b694-c9bfa93a637d/IMG_30288201-5-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Tips for your Best Prototyping Yet - Make it stand out</image:title>
      <image:caption>Caption: Paper and pen is simple and flexible.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/57a2c85a-066e-4baa-85e3-fc8d1620cd9a/2019-05-082010.44.18201201-5-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Tips for your Best Prototyping Yet - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
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  <url>
    <loc>https://www.overlapassociates.com/ideas/get-started-with-prototyping</loc>
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    <priority>0.5</priority>
    <lastmod>2025-09-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/fb565cd5-7521-43b0-aac3-ed82752c56eb/26.jpg</image:loc>
      <image:title>Ideas - Get Started with Prototyping - Make it stand out</image:title>
      <image:caption>Caption &amp; image description: A prototype of an alarm clock.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/7dffb9b7-e646-4a35-9799-51fc440c7126/26-1.jpg</image:loc>
      <image:title>Ideas - Get Started with Prototyping - Make it stand out</image:title>
      <image:caption>Caption: Notebook sketches and doodles are prototypes too!</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/f5168e9c-7608-4023-aefa-c234350e88da/dr-pipe-cleaners-5.png</image:loc>
      <image:title>Ideas - Get Started with Prototyping - Make it stand out</image:title>
      <image:caption>Caption: Pipe cleaners make great prototype tools.</image:caption>
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  <url>
    <loc>https://www.overlapassociates.com/ideas/prototyping-to-build-team-trust-and-embrace-conflict</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-02-23</lastmod>
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      <image:title>Ideas - Prototyping to Build Team Trust and Embrace Conflict - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/wondering-about-co-design-for-healthcare-heres-your-primer-2</loc>
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    <priority>0.5</priority>
    <lastmod>2024-02-23</lastmod>
    <image:image>
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      <image:title>Ideas - Wondering about Co-Design in Healthcare? Here's Your Primer. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/how-a-us-foundation-brought-co-design-to-health-organizations-across-new-york-state</loc>
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    <priority>0.5</priority>
    <lastmod>2025-09-16</lastmod>
    <image:image>
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      <image:title>Ideas - How a U.S. Foundation brought Co-Design to Health Organizations across New York state - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/three-things-you-need-to-know-about-facilitation</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-02-23</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/3439fe32-56c3-4fd2-93f9-160dee07c2d5/will-shirley-405739-unsplash-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Things You Need to Know about Facilitation - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/3-occasions-for-an-empathy-map</loc>
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    <priority>0.5</priority>
    <lastmod>2024-03-11</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/129aefed-c23f-47a7-9688-58b0e6457228/1.png</image:loc>
      <image:title>Ideas - 3 Occasions for an Empathy Map - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/eba1d3af-2959-4568-b9c3-070ab881bbb7/Joe-5-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Occasions for an Empathy Map - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/eeb020ef-2e10-4447-93a7-8e4015b09a1c/EngagementEmpathyMap-628069-edited-5.png</image:loc>
      <image:title>Ideas - 3 Occasions for an Empathy Map - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/f267a3fd-bec7-463a-8547-11ec797bf50e/EngagementEmpathyMap2-5.png</image:loc>
      <image:title>Ideas - 3 Occasions for an Empathy Map - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/e56291e9-6474-4bbb-b357-88d7c319e0dc/IMG_20161022_154123-5-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Occasions for an Empathy Map - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/2018-business-excellence-employee-engagement-award</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2025-09-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/bc1c0274-0f7d-4a0b-982e-5adb9f5b77e8/Default-Header-3-3-1536x750.jpg</image:loc>
      <image:title>Ideas - Overlap Wins 2018 Business Excellence Employee Engagement Award - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/design-tools-for-understanding-student-needs</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-02-23</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/396baa28-ed1d-4d17-b723-d21e4b052d47/31.png</image:loc>
      <image:title>Ideas - 3 Free Design Tools for Understanding Student Needs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/c155237d-2203-400f-9dbb-42022860bfba/Feedback-Grid-Worksheet-20.jpg</image:loc>
      <image:title>Ideas - 3 Free Design Tools for Understanding Student Needs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/e9f45b9d-5bfe-4f53-9072-d7f6dafb395b/Empathy-Map-Image_v1-20-scaled.jpg</image:loc>
      <image:title>Ideas - 3 Free Design Tools for Understanding Student Needs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/e68a1d35-6988-4cf5-8d39-941c510fa951/Journey-Map-Worksheet-12.jpg</image:loc>
      <image:title>Ideas - 3 Free Design Tools for Understanding Student Needs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.overlapassociates.com/ideas/design-thinking-tools-and-resources</loc>
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      <image:title>Ideas - 12 Design Books for Your 2018 Reading List - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - 12 Design Books for Your 2018 Reading List - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - 12 Design Books for Your 2018 Reading List - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <loc>https://www.overlapassociates.com/ideas/women-in-entrepreneurship-overlap-co-founder-lisa-grogan-shares-her-thoughts</loc>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - A New Look For Overlap Associates - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - A New Look For Overlap Associates - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - A New Look For Overlap Associates - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - A New Look For Overlap Associates - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like</image:title>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/199d4ef0-a8fe-4d32-a0e6-234f90b34088/Christ20the20King20School20Grade20220and202320classes20photo201-8.jpg</image:loc>
      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/6581e7f5040e181f8335c65a/52122fbd-22b6-4207-88ba-75d96dea5b6d/Christ20the20King20School20Grade20220and202320classes20photo204-7.jpg</image:loc>
      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - We Asked Kids Age 2 - 12 What They Want the Future to Look Like - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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  <url>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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    <image:image>
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      <image:title>Ideas - How a Journal can be a Powerful Design Research Tool - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - Overlap Celebrates 6 Years of Sharing the Power of Design - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - Overlap Wins Canadian Business Excellence Award For Private Businesses - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - How to Use Community Prioritization Boards to Make Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - How to Use Community Prioritization Boards to Make Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - How to Use Community Prioritization Boards to Make Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - How to Use Community Prioritization Boards to Make Decisions - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Ideas - The Pros and Cons of Chatbots and How to Use Them to Gather Rich Data - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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