Power the Economy Conference 2017

Downloadable resources for participants of the "Taking on Challenges with Design Thinking" workshop, part of WE Connect International's 2017 Power the Economy Conference.  

Meet Your Facilitators

Lisa Grogan, President & Chief Relationship Officer


Overlap's President & Chief Relationship Officer, Lisa Grogan co-founded Overlap in 2011. As Chief Relationship Officer, she is ultimately responsible for the delivery of exceptional client experiences across every interaction. Lisa leads business development efforts that contribute to the success and growth of our unique strategy studio across Canada and the United States. Prior to co-founding Overlap, Lisa was a communications professional with over 20 years experience leading creative teams within prominent cultural organizations in both Canada and the UK, including award-winning work for CBC's Air Farce and the National Media Museum in the UK. 

Lorraine Randell, Senior Designer


Lorraine is a visual thinker who uses foresight to develop clear and impactful strategies that work. She loves people, and strives to create genuine impact and positive change for innovation. She is a friendly and personable facilitator, who works to ensure that systems transformation provides positive change at an organizational and individual level. Lorraine is a Registered Graphic Designer with a Master of Design (M.Des) in Strategic Foresight and Innovation from OCAD University. 

Download Resources

Below are digital versions of the human-centred design tools we use every day. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. This means that we're happy to have you print and share these digital resources, but please don't sell them as is or remodel them for sale. 


Empathy Map


Feedback Grid


Useful Links

Here are some of our favourite posts from the Overlap blog, Getting to Better. Head to the blog to check out even more articles!

Reading List

At Overlap, we love reading and learning new things. Here are a few of our favourite picks if you're interested in learning more about Ideation, Creativity, Design Thinking or Facilitation.

Create your own ideation toolkit

Here are some of our favourite supplies that we always have on hand when ideating. Put them all together and you can create your very own Ideation Toolkit. 

Better is absolutely possible.