Our APPROACHes TO A COMMUNITY-CENTeRED LIBRARY
Qualitative research that reaches the corners of your community. Data is collected through innovative 'on-the-spot' interactions, creative workshops, and personable, customized online surveys.
Build a strategic plan for your library that thoroughly explores many possible futures for the population you serve. Involve a variety of stakeholders to end up with a bold vision everyone is driven to implement.
Make the most of the time you've set with the group you've brought together. Stay focused on the meeting objectives, and have a little fun while you're getting there.
What our clients say
Process improvement is far beyond a catch phrase in today’s library sector. It is the critical next step in the evolution of what library services will become to meet increasing financial constraints. While focusing on process improvement is important, it is only part of the picture. It is potentially more important to understand the experience of patrons, not only in their library system, but in their broader life as well. It is through this deeper understanding of the knowledge and resources your community needs, that you can begin to imagine what a new social contract could be with your community at the heart.
When you fully understand needs and experience, you sometimes find that community-centered innovation is simpler than you think.
You're in Good Company
We get to work with some of the most inspiring and visionary libraries in Canada. We'd love for you to join our growing list of customers and alumni.