Introduction to
Human-Centred Design

 
Introduction to Human-Centred Design

Curious about Human-Centred Design? Looking for a new way to solve some of your toughest challenges at work?

This 3-hour workshop introduces key concepts—such as problem definition and prototyping—and go-to methods—such as empathy mapping—with hands-on design exercises. You'll work through each stage of the design cycle—applying human-centred design methods to help solve a sample problem. This course is designed for people who want to pick up the essentials of human-centred design and learn how they can apply design methods to their work to achieve better outcomes. 

Upcoming course dates

  • Friday, September 20, 2019
    (9:00 am to 12:30 pm)

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What you’ll learn

  • How to apply design to complex problems.

  • A set of skills and tools you can apply at each stage of the design process.

  • How to reflect on and build your design practice.

What you’ll do

  • Define a problem clearly and concretely in a way that supports problem solving.

  • Conduct a structured interview using an empathy map. 

  • Generate new, useful ideas—individually and collaboratively.

  • Design prototypes for testing. 

  • Collect meaningful feedback fast in order to improve your idea.

What you’ll get

  • A human-centred design workbook that describes each stage of the design process. Consider this your reference guide/cheat sheet, complete with helpful background information about the design process and worksheets for you to use during practice.  

  • Overlap’s own human-centred design card deck, featuring helpful prompts for each stage of the design process.

  • A set of Overlap's Process Cards that offer step-by-step instructions for our most used design activities.

  • An infographic that explains the human-centred design process.

  • A set of our most used worksheets: Problem Brief, Empathy Map, and Feedback Grid.

  • A custom notebook for you to take notes in (although we do encourage you to mark up your workbook).

  • A custom tote bag for you to take all of your materials home in.


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Ready to register?

 

Interested in booking this course for your team?

Connect with someone from our Business Development team at bd@overlapassociates.com to learn more!