Mastery Plus is for human-centred design teams and leaders that want added support as they venture into their first internal project. Mastery Plus is about the other skills required to lead with confidence and drive new solutions to tough problems. After you learn the foundations of design facilitation, analysis and synthesis, how to develop deeper insights and create your own visual vocabulary, you pick a problem or project and work with an Overlap Coach for 3, 6 or 12 months to provide remote bi-monthly design process support. Enhance your skills and learn by doing.
1 day + 3, 6 or 12 month coaching program
Ideal for individuals or small teams
Individuals or teams that want to enhance their practice and deepen their expertise with added support along the way
Delivered by Overlap facilitator and Overlap Design Coach
Learn wrap-around skills to fill out our toolbox. Get coaching to deepen the learning and practice.
Crash-course in design facilitation
How to design workshops and meetings to get results
What to do with all those sticky notes
Creating insights from analysis and synthesis
Introduction to using visual language to communicate ideas
Hands-on how to navigate the process in your live environment
Helpful tools you can use tomorrow.
Session design worksheet pad
Practice using design facilitation
Markers and sketch pad
Visual vocabulary cards and customized deck
2 coaching calls/video chats per month
Process guidance and support
Additional support planning and setting goals
Real designers teaching you the tools we actually use in our work. Learn about some of the people that deliver our courses.
Brock is an award-winning creative director, design strategist and facilitator. He is passionate about the power of human-centered design to make things better for his clients, their customers and stakeholders. His experience includes leading multi-channel national advertising campaigns, system transformation, design strategy, customer research and facilitation of executive and leadership level teams.
Rachel is a natural coach who inspires people to work collaboratively toward new outcomes, while developing organizational cultures that support continuous learning and innovation. With 20+ years of experience as a senior manager, facilitator, trainer, course developer and account director—Rachel has always valued the importance of empathy and understanding needs as the basis for good decision-making.
Ryan blends his background in human-centred design and computer science to coach clients as they engage stakeholders across a variety of organizational initiatives, including IT strategies, healthcare system transformation, leadership development and large change programs. Ryan is an agile coach for Overlap’s clients and monitors Overlap’s internal agile teams.
Learn new ways to facilitate groups for better results
Learn critical skills that support leading human-centred design projects
Build confidence, deepen knowledge
Get hands-on experience in the course
Have added support from your design coach to bring human-centred design into your organization
Learn how to analyze and synthesize qualitative data into meaningful insights
Learn how to use visual communication to support communication and idea generation
Design workshops and meetings that get results
Be a better facilitator
Practice human-centred and lead effectively