Learn the basics of creativity and human-centred design, as well as tools and methods to enhance your practice. Deep-dive into the common workshops, outputs and tools required to take your design thinking to the next level.
3 day course
Ideal for 10 – 50 people*
Teams that want to start practicing human-centred design in their organization
Delivered by Overlap facilitator
The perfect day to get introduced to human-centred design—then go deeper with more tools and methods.
Crash-course in creativity at work
How the human-centred design process works
Language of human-centred design
Common tools and methods of human-centred design
How to apply tools and scale them from solo to group work
How to navigate complex problems and plan your work
Helpful tools you can use tomorrow.
HCD design card deck: a powerful set of tools that help you define, research, ideate, combine ideas, decide, prototype and test your ideas to tackle challenges, big and small
HCD process cards: design activity prompts to help you work through the design-thinking cycle
HCD Toolkit: a comprehensive set of worksheets to guide you through each stage of the design cycle; includes: empathy and journey maps, feedback grid, and research, idea, and prototyping briefs
Real designers teaching you the tools we actually use in our work. Learn about some of the people that deliver our courses.
Brock is an award-winning creative director, design strategist and facilitator. He is passionate about the power of human-centered design to make things better for his clients, their customers and stakeholders. His experience includes leading multi-channel national advertising campaigns, system transformation, design strategy, customer research and facilitation of executive and leadership level teams.
Rachel is a natural coach who inspires people to work collaboratively toward new outcomes, while developing organizational cultures that support continuous learning and innovation. With 20+ years of experience as a senior manager, facilitator, trainer, course developer and account director—Rachel has always valued the importance of empathy and understanding needs as the basis for good decision-making.
Ryan blends his background in human-centred design and computer science to coach clients as they engage stakeholders across a variety of organizational initiatives, including IT strategies, healthcare system transformation, leadership development and large change programs. Ryan is an agile coach for Overlap’s clients and monitors Overlap’s internal agile teams.
Learn new ways to work together
Build your team’s skills and enhance their problem solving skills
Learn how to be customer-centric and make decisions with the end-user in mind
Build a toolkit of repeatable methods and tools that support your practice and workflow
Get hands-on experience in the course
Get an introduction to human-centred design and design thinking
Build a common vocabulary for this type of work
Understand how the design process works
Learn some of the most used tools and methods
Feel confident trying human-centred design on your next project
Work with with your colleagues in a customer-centric way
We offer our courses throughout the year at our studio for individuals or smaller groups. HCD: Activated is offered this fall at our main studio in Kitchener, Canada.