We value dependability

We care about getting things done.  We never want to let somebody down, in-house, on-site or at home. We’re still human. Sometimes we screw up and, if we do, what happens next matters most of all:

  1. Spot screw-ups fast
  2. Let people know right away
  3. Take responsibility for screwing up
  4. Get the help you need to unscrew things.

No bickering. No finger-pointing. No yelling. At Overlap, nobody yells at anybody unless something is on fire.