What is Design Thinking?

What is Design Thinking?

99.00

Dip your toe into Design Thinking—a powerful new way of working that will help you get to better outcomes (and enjoy it too!).

This Tactical Learning workshop will give you the tools to increase your creative capacity, develop empathy for the people you serve and work with, reframe your problem, and provide structure for constant improvement. You'll leave this workshop with tools you can immediately apply to your life and work everyday. 

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What is Design Thinking? is part of our Tactical Learning series of hands-on experiential workshops.

Overlap helps make things matter. Using our unique approach to learning, you gain practical tools and techniques that you can use immediately when you get back to work. Bring your lunch and learn something new.


What is Design Thinking?

Dip your toe into a powerful new way of working that will help you get to better outcomes (and enjoy it too!).

Every day we face more and more problems we've never seen before, and continue to battle others that have been around for decades or longer. It can feel overwhelming and frustrating trying to make progress using stale tools and methods that just don't fit the people, problem, or scope. Design Thinking offers a complementary and alternative approach—it puts the needs of people experiencing a problem at the core of the process so that we can design solutions that address their real needs and problems. Popularised by IDEO, Design Thinking grew out of more traditional design practices such as graphic and industrial design, and applies this way of working to complex social problems. 

This Tactical Learning workshop will give you the tools to increase your creative capacity, develop empathy for the people you serve and work with, reframe your problem, and provide structure for constant improvement. You'll leave this workshop with tools you can immediately apply to your life and work everyday. 

Learning Outcomes

By the end of the Tactical Learning workshop you will know how to:

  • Refocus a problem solving process around the people experiencing it 
  • Use simple tools to research, identify problems, brainstorm, and test ideas  
  • Describe the importance of understanding the needs and experiences of the people you serve
  • Identify new areas of focus in a tough problem
  • Effectively use stakeholder and colleague time
  • Use visual techniques to promote better understanding and create clarity
  • Facilitate a group discussion using the tools

Who

Anyone working to solve complex problems and looking for a new, exciting and powerful way of working. Strongly recommended for anyone who's work could benefit from creativity (everyone!), especially if you're unfamiliar with the design process. 

What

A hands-on practical learning experience with tools and worksheets, as well as facilitation notes and guides for individual and group work. You will work with fellow participants to learn together using practical tools and techniques that you can bring back to work the very same day.

Why

  • Learn from the leading design thinking company in Canada
  • Experience Overlap's unique approach to practical learning
  • Experiment with tools and techniques in a safe space
  • Collaborate in experiential learning with diverse participants and expand your network
  • Understand how these tools are applied to real problems across Canada
  • Grow your professional network

How

Learn about and apply new tools and methods by collaborating in teams with the guidance of an Overlap facilitator.


The complete list of Tactical Learning workshops includes:

  • Navigating Complex Problems
  • Defining a Problem—How to Start
  • Engagement—Run Better Community Meetings
  • Engagement—Ask Better Questions
  • Designing Alignment—Vision & Goal Setting
  • How to Get and Use Actionable Feedback
  • What is Design Thinking?

Despite my natural tendency to not want to participate in workshop settings the Overlap group made it a very comfortable experience. There were many friendly staff who made themselves available to assist and answer questions. The steps to design thinking were explained clearly and succinctly, and flowed at an appropriate pace. There was enough time to practice the steps, but not too much time to become uninterested. It was valuable to go through the process to see how it actually works, and to have the materials/tools to take home with us to put the approach into practice.
— Laura D., Master Class—Design Thinking Introduction participant

 

Contact

Evaleen Hellinga

If you have questions about this workshop, please contact Evaleen Hellinga. 

Email: evaleen@overlapassociates.com
Phone: 226 317 0305 x 220