Learn the principles and best practices of qualitative design research, especially how to use open-ended questions and grounded theory to discover themes and patterns in people’s experiences. Topics will include ethical research, minimizing bias, grounded theory, the skillful design of questions, and how to analyze and describe your results. Designed for people who work in areas such as community engagement, patient experience, and customer focus and want to increase their competence in research. No knowledge of statistics or specialized software is needed. Prepare for the Research Clinic by attending the half-day introduction, Design Research Fundamentals.