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Ask Better Questions

  • Overlap Associates 305 King Street West Unit 1002 Kitchener, ON, N2G 1B9 Canada (map)

Learn about the needs of your clients, patients, end-users or community members by asking great questions.

This Tactical Learning workshop will give you the tools to ask questions that uncover new insights by reducing the effects of bias, priming, and assumption. Your ability to understand the subtle (or not so subtle) nuances of an experience will help you improve your service or business offering immediately. 

Later Event: July 28
What is Design Thinking?