We often get stuck in the area of overlap between new ideas and old habits. Design thinking is a methodology that fosters unique insights into problems and facilitates rapid ideation and prototyping to drive informed transformational change. 

This workshop teaches the basics of design thinking principles and how to use the method’s skills and tools with confidence using the five design thinking stages: empathizing, problem definition, ideation, prototyping, and learning. The session is designed to balance individual and group work so that everyone can learn and engage at their own pace.

Meet Brock Hart

Brock is the co-founder and CEO of Overlap, Canada's leading design thinking company. Driven by the belief that better is absolutely possible, Brock uses design methods to drive innovation that has real impact. Overlap's clients are change makers across North America, spanning a range of sectors from technology to healthcare, and every day they affirm that better is absolutely possible. 

Download Resources

Below are digital versions of the Design Thinking Workbook, Empathy Map, and Feedback Grid. This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. That means that we're happy to have you share and print these digital resources, but please don't sell them as is or remodel them for sale. 

Design Thinking Workbook

Design Thinking Workbook


EMpathy map


Feedback Grid

Reading List

At Overlap, we love reading and learning new things. Here are a few of our favourite picks if you're interested in learning more about Ideation, Creativity, Design Thinking or Facilitation.

Create your own Design Thinking toolkit

Here are some of our favourite supplies that we always have on hand when ideating. Put them all together and you can create your very own Ideation Toolkit. 

Better is absolutely possible.